Privacy Policy

Privacy Policy

Effective Date: 1/1/26

At Glass Images, we respect your privacy. This policy explains how we collect, use, and protect your personal information.

1. Information We Collect

We collect personal information that you voluntarily provide to us through our website forms. This includes:

  • Name
  • Contact information (Email address, Phone number)
  • Any details provided in your message via Gravity Forms.

2. Why We Collect It & How It Is Used

We use your information strictly for business purposes, including:

  • Responding to inquiries and providing requested quotes/services.
  • Communicating regarding your project or account.
  • SMS Communications: If you explicitly opt-in via our contact form, we may send you informational or customer care text messages.

3. No Sharing or Selling of Data

We do not sell, rent, or lease your personal data to third parties. Furthermore, your opt-in consent and phone number for SMS purposes will not be shared with any third parties or affiliates for marketing or promotional purposes.

4. SMS Consent & Opt-Out

By providing your phone number and checking the opt-in box on our forms, you agree to receive messages from Glass Images.

  • Frequency: Message frequency may vary.
  • Rates: Message and data rates may apply.
  • Opt-Out: You can opt-out at any time by replying STOP to any message.
  • Help: Reply HELP for assistance.

5. Cookies & Technical Data

Our website uses standard WordPress features and plugins (such as Avada and WPMU Dev tools) to function properly:

  • Cookies: We use cookies to improve user experience. If you leave a comment or log in, cookies may store your preferences.
  • Security: We use Defender Pro to monitor for security threats. This may involve processing IP addresses to prevent unauthorized access.
  • Spam Detection: We use GF Zero Spam to filter form submissions.

6. Data Retention & Your Rights

  • Retention: We keep your information for as long as necessary to fulfill business services or comply with legal obligations.
  • Your Rights: You have the right to request a copy of the personal data we hold about you or request that we delete it. This does not include data we are required to keep for administrative, legal, or security purposes.

7. Contact Information

For questions regarding this policy, please contact us at: Glass Images 4142 Blue Star Hwy., Holland MI 49423 | office@glassimages.net | (616) 928-1033